About CDI Factory Service Center (FSC) repairs: the FSC performs repairs for CDI and Snap-on products under warranty,
and Flat Rate repairs for products outside of warranty, as well as performing calibration service.
FSC Flat Rate Repair and Calibration service includes replacement of parts worn or damaged under normal use* deemed
necessary by the FSC to restore the torque tool to proper operating performance, and calibration to ASME or better accuracy
specifications appropriate to that specific torque tool.
FSC Flat Rate Repair, Calibration and Certification also includes a calibration certificate documenting tool accuracy per ASME.
Warranty Repairs: If the product is being returned under warranty, the FSC will “authorize” (but not charge) your credit card
for the appropriate Flat Rate repair charge upon order placement, as it also does for non-warranty repair orders. Upon receipt
of the tool and confirmation by the FSC that the tool is within warranty, no charge will be placed on your credit card for the
warranty work performed, and return shipping by regular ground transport will be paid by CDI.
* Normal use parts may not include parts or repairs for products that have been abused or severely damaged, such as replacing
bent or damaged main tubes, handles or other major components, as determined by the FSC.