CDI FSC Flat Rate Repair pricing consists of returning the tool to the manufacturer’s original specifications and ASME accuracy standards or better, repairing or replacing defective parts when necessary, and performing hardware or firmware modifications if required. It also includes domestic ground shipment of the product back to you.

Shipping of product/s to the CDI FSC is customer’s responsibility.

You will be contacted if any repair is more than the flat rate price.

Service policy and repair rates are subject to change without notice.

Rates are shown in U.S. dollars and apply to service in the U.S. only. If outside of the U.S., contact……

We reserve the right to make changes and improvements to our products from time to time without incurring the obligation to install such improvements or changes on tools or equipment previously manufactured.

Repairs have a 90 day warranty. If the product sent to us is still under its original warranty, then the new warranty is 90 days or to the end of the original warranty, depending on which is longer. Tools are warranted to be in calibration when manufactured or repaired, but calibration is not warranted after first use.

If service is requested under warranty, a copy of the original purchase receipt showing first date of purchase, must be included with the tool.

Torque wrenches and other related equipment are precision instruments. Please pack and package all products securely and carefully to prevent damage in shipping.